Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will appear. It comprises detailed info about all the actions that you can perform on the page in question. Each pop-up window opens on the same page so that you can swiftly return to your work.
Video Tutorials
We have a huge assortment of video tutorials explaining how to work with our hosting Control Panel. They're created for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the solution you are looking for, explore our comprehensive Frequently Asked Questions database, which contains questions asked by real users and provides real solutions. We regulary "revamp" our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of tech support engineers available 24/7/365 and eager to assist you with any query. Each trouble ticket you submit will be responded to within 1 hour (the average trouble ticket response time is only 20 mins), so you won't have to wait a long time to get your question answered.